Does the carpet just mask the odors?
No. The organic material that actually causes odors are eliminated by the unique bacteria/enzyme technology.

What odors does it eliminate?
Odor-Ace™ will remove odors caused by most common household spills like milk, wine and juice, and pet accidents like urine and vomit.

How do I clean a spill?
Immediately remove any solid spill material, and blot the excess liquid with a clean, dry cloth.

How quickly does it work?
Odor reduction will be noticeable within 24-48 hours, with total elimination of the odor dependent on the volume of the spill.

If a spill happens again on the same spot, will it continue to remove the odor?
Yes. Odor-Ace™ will continue to perform for the useful life of the carpet.

How is the technology applied to the carpet?
During the manufacturing process, the odor eliminating technology, along with stain repellents, are topically applied to the face of the carpet.

Does it work on airborne odors?
No. The technology only works on odors that are coming from the carpet. It will not stop odors from cooking or smoking.

Is it safe?
Yes. The technology has been thoroughly tested and proven safe for people and pets.
Health & Safety

Is it durable?
Yes. Odor-Ace™ will control odors for the useful life of the carpet, even following normal vacuuming and wet extraction cleaning.

What products should be avoided?
Anti-microbial and anti-bacterial agents found in some cleaners and carpet cushions will harm the beneficial bacteria on the carpet. Products containing these agents or other pesticides and bleaches must not be applied to the carpet.

Do households without pets or young children need carpet with Odor-Ace™ Protection?
Accidental spills happen to all of us. Homes without pets or children will still benefit from the odor elimination assurances provided Odor-Ace™.